☰

Business & Money

Processes & Infrastructure

Customer Relations

Customer Service: Career Success Through Customer Loyalty, Fifth Edition

$ 22

Availability: Currently in Stock

Delivery: 10-20 working days

Condition: USED (All books are in used condition)

Condition - Very Good
The item shows wear from consistent use, but it remains in good condition and functions properly. Item may arrive with damaged packaging or be repackaged. It may be marked, have identifying markings on it, or have minor cosmetic damage. It may also be missing some parts/accessories or bundled items.

Customer Service: Career Success Through Customer Loyalty, Fifth Edition

Customer Service: Career Success through Customer Loyalty, 5e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement. This edition is reorganized so it is easy to see how key concepts fit together. New information is included on internal customers, emerging technologies, and stress-reducing techniques. Throughout the text, there is an emphasis on transforming good service intentions into a workable plan that exceeds customer expectations and creates loyalty and success.
Country USA
Manufacturer Prentice Hall
Binding Paperback
UnitCount 1
EANs 9780135063972
ReleaseDate 0000-00-00

You might also like...

Integrated Advertising, Promotion and Marketing Communications (5th Edition)

Integrated Advertising, Promotion and Marketing Communications (5th Edition)

The Pursuit of Wow! Every Person's Guide to Topsy-Turvy Times

The Pursuit of Wow! Every Person's Guide to Topsy-Turvy Times

International Business (13th Edition)

International Business (13th Edition)

Electronic Commerce

Electronic Commerce

Consumer Behavior (10th Edition)

Consumer Behavior (10th Edition)

Marketing: An Introduction (10th Edition)

Marketing: An Introduction (10th Edition)

Sports Marketing

Sports Marketing

Psychology (3rd Edition)

Psychology (3rd Edition)

Selling: Building Partnerships

Selling: Building Partnerships