Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect

Building a StoryBrand: Clarify Your Message So Customers Will Listen

Inspired: How to Create Tech Products Customers Love (Silicon Valley Product Group)

Setting the Table: The Transforming Power of Hospitality in Business

Raving Fans: A Revolutionary Approach To Customer Service

The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Management of Innovation and Change)

Continuous Discovery Habits: Discover Products that Create Customer Value and Business Value

New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development

The JOLT Effect: How High Performers Overcome Customer Indecision

Dotcom Secrets: The Underground Playbook for Growing Your Company Online with Sales Funnels