Guest Service in the Hospitality Industry
Written by a former hotel concierge, the author understands the agony and the ecstacy of delivering frontline service firsthand. The philosophies and skills that are presented represent the simple yet profound wisdom that service providers will find valuable and if taken to heart and put into practice they will be life changing.
Country | USA |
Brand | Brand: AZ Press |
Manufacturer | AZ Press |
Binding | Paperback |
ItemPartNumber | 971537003 |
UnitCount | 1 |
ReleaseDate | 0000-00-00 |