Not Available / Digital Item
Condition: USED (All books are in used condition)
Condition - Very Good The item shows wear from consistent use, but it remains in good condition and functions properly. Item may arrive with damaged packaging or be repackaged. It may be marked, have identifying markings on it, or have minor cosmetic damage. It may also be missing some parts/accessories or bundled items.
NPS From the Trenches
A 'White Paper' on observations, learnings and comments about Net Promoter Score from someone experienced with customer interaction.
