Thinking for a Living: How to Get Better Performances And Results from Knowledge Workers
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Thinking for a Living: How to Get Better Performances And Results from Knowledge Workers
2005 Thomas H. davenport
Knowledge workers create the innovations and strategies that keep their firms competitive and the economy healthy. Yet, companies continue to manage this new breed of employee with techniques designed for the Industrial Age. As this critical sector of the workforce continues to increase in size and importance, that's a mistake that could cost companies their future. Thomas Davenport argues that knowledge workers are vastly different from other types of workers in their motivations, attitudes, and need for autonomy--and, so, they require different management techniques to improve their performance and productivity.
