☰

Business & Money

Management & Leadership

Information Management

The Complete ITIL Guide: From Beginner to Pro in 1 hour!

Not Available / Digital Item Condition: USED (All books are in used condition)

Condition - Very Good
The item shows wear from consistent use, but it remains in good condition and functions properly. Item may arrive with damaged packaging or be repackaged. It may be marked, have identifying markings on it, or have minor cosmetic damage. It may also be missing some parts/accessories or bundled items.

The Complete ITIL Guide: From Beginner to Pro in 1 hour!

The Complete ITIL Guide: From Beginner to Pro in 1 hour!

SPECIAL OFFER - OVER 50% DISCOUNT
LIMITED TIME ONLY $2.99! (Regularly priced: ~~$5.99~~)

ITIL used to be known as simply the Information Technology Infrastructure Library. Today, it pertains broadly to a group of measures under the umbrella category IT Service Management (ITSM). This category is about making the IT services aligned with business needs. Five major volumes constitute the published ITIL series with each volume tackling a different stage of ITSM. ITIL is the foundation of the ISO/IEWC 20000, the gold standard for managing IT service that was established by the International Service Management.

In this book you will learn about:
Background

Service Strategy - Customer Needs and Organizational Goals

Service Design - Build and Enhance Competencies

Service Transition - Planning to Meet Business Goals

Service Operation - Providing Services in Supported Environments

Continual Service Improvement - Enhancing the Services

Overview of ITIL v2

Related frameworks

Certification

Organizations

Tools

Criticisms

And a lot more!

Scroll Up and Try It Today!

Country USA
Author Jonathan Bland
Binding Kindle Edition
Format Kindle eBook
IsAdultProduct
NumberOfPages 70
PublicationDate 2016-02-11
ReleaseDate 2016-02-11

You might also like...

ITIL For Beginners: The Complete Beginner's Guide To ITIL (ITIL, ITIL Foundation, ITIL Service Operation)

ITIL For Beginners: The Complete Beginner's Guide To ITIL (ITIL, ITIL Foundation, ITIL Service Operation)

ITSM QuickStart Guide: The Simplified Beginner's Guide to IT Service Management (IT Service Management, ITIL, ITIL v3)

ITSM QuickStart Guide: The Simplified Beginner's Guide to IT Service Management (IT Service Management, ITIL, ITIL v3)

ITIL Simplified: The Ultimate Guide For Beginners!

ITIL Simplified: The Ultimate Guide For Beginners!