The Basics of Corrective Action

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The Basics of Corrective Action

As a concept, corrective action sounds like a good idea. All managers want to fix the things that go wrong in their organizations. Itâ€™s just good business sense. What individuals grapple with is implementing the process effectively without creating a drain on resources.
Unfortunately, many people are confused about corrective action. They know itâ€™s a requirement for compliance to standards such as ISO 9001. In some cases, the mandate is imposed by their customers or by regulatory agencies. Companies want reassurance that corrective actions have purpose. Itâ€™s important for them to have the confidence that the time and effort they invest in addressing a problem will yield measurable results.
Corrective action is not a complicated process. In fact, the methods presented in this book are logical and easy to understand. Through clearly defined directions, this book provides readers with a simple process that travels through the steps from the moment a problem is detected to root cause analysis, to developing an action plan, and finally to verifying the outcome.
This book should be helpful to both large and small organizations. It can be utilized by production group leaders, customer service managers, and quality technicians. Anyone who has responsibility for anything related to process, product, or the quality system should understand and participate in corrective actions.
The manner in which corrective action requests may be generated, using the process, and tips on conducting follow-up are all laid out in an easy-to-understand format. The intent is that readers will be able to enhance their own problem-solving skills and realize meaningful improvements.
This book was written to demystify the process and reassure individuals that corrective actions are both doable and valuable. This book will help you realize significant process improvement and experience the value of contributing to the health of your organizationâ€™s quality systemâ€”and bottom line.

Country	USA
Author	Denise Robitaille
Binding	Kindle Edition
EISBN	9781932828641
Format	Kindle eBook
IsAdultProduct
Label	Paton Professional
Manufacturer	Paton Professional
NumberOfPages	50
PublicationDate	2012-10-28
Publisher	Paton Professional
ReleaseDate	2012-10-28
Studio	Paton Professional