Orchestrating Experiences: Collaborative Design for Complexity
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Condition - Very Good The item shows wear from consistent use, but it remains in good condition and functions properly. Item may arrive with damaged packaging or be repackaged. It may be marked, have identifying markings on it, or have minor cosmetic damage. It may also be missing some parts/accessories or bundled items.
Orchestrating Experiences: Collaborative Design for Complexity
Customer experiences are increasingly complicated with multiple channels, touchpoints, contexts, and moving parts all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.
