Listening: The Forgotten Skill: A Self-Teaching Guide

Condition - Very Good
The item shows wear from consistent use, but it remains in good condition and functions properly. Item may arrive with damaged packaging or be repackaged. It may be marked, have identifying markings on it, or have minor cosmetic damage. It may also be missing some parts/accessories or bundled items.

Listening: The Forgotten Skill: A Self-Teaching Guide

A proven program for turning effective listening into a powerfulbusiness tool Managers and other employees spend more than 40percent of their time listening to other people but often do it sopoorly that the result is misunderstood instructions, misdirectedprojects, and erroneous actions--millions of dollars' worth ofmistakes just because most people don't know how to listen. In thisnew edition of her classic guide to the art of effective listening,Madelyn Burley-Allen shows you how to acquire active, productivelistening skills and put them to work for you--professionally,socially, and personally. With her time-tested techniques, you'lllearn how to:
* Eliminate distractions and improve your concentration on what isbeing said
* Locate key words, phrases, and ideas while listening
* Cut through your own listening biases
* Interpret body language clues
* Ask constructive, nonthreatening questions that elicit realinformation
* Get others to listen to you
* Master a whole range of listening skills that you can use on thejob and in your personal life
Listening: The Forgotten Skill uses an interactive learningapproach with work-sheets, charts, graphs, and self-tests that helpyou pace and monitor your own progress.
Country USA
Brand Wiley
Manufacturer Wiley
Binding Paperback
ItemPartNumber 9780471015871
UnitCount 1
EANs 9780471015871
ReleaseDate 0000-00-00

Country	USA
Brand	Wiley
Manufacturer	Wiley
Binding	Paperback
ItemPartNumber	9780471015871
UnitCount	1
EANs	9780471015871
ReleaseDate	0000-00-00

Listening: The Forgotten Skill: A Self-Teaching Guide

You might also like...