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Interpersonal Relations

Lifescripts: What to Say to Get What You Want in 101 of Life's Toughest Situations

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The item shows wear from consistent use, but it remains in good condition and functions properly. Item may arrive with damaged packaging or be repackaged. It may be marked, have identifying markings on it, or have minor cosmetic damage. It may also be missing some parts/accessories or bundled items.

Lifescripts: What to Say to Get What You Want in 101 of Life's Toughest Situations

Whether you're looking for a new job, leaving an old one, cold calling a new account, laying off a subordinate, confronting a back-stabber, dealing with sexual harassment, returning food in a restaurant, or calming an irate client, "Lifescripts tells you exactly how to do it and what to say. Each of the 101 dialogs provides you with an ice-breaker opener and a flow-chart of rejoinders to give to any potential response, positive or negative. Pointers on proper attitude, timing, preparation, and more are included.
Country USA
Brand Macmillan General Reference
Manufacturer Wiley
Binding Paperback
UnitCount 1
UPCs 021898360489
EANs 0021898360489
ReleaseDate 0000-00-00

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