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Dispatch Manual Trucking 2019 Edition
A Guide to Successfully Manage your Dispatch and Increase your Revenue. Plus Over 150 Brokerage Companies you can Trust. Table of Contents
Introduction
Chapter 1 – Transportation Industry Overview - Professional Organizations - Industry Image - Dispatch History - Owner Operator Income
Chapter 2 – Tools Of The Trade - Your Mobile Office - Important Business Contacts - Laws And Regulations - Required Documents
Chapter 3 – Professionalism - Customer Service Skills - Building Business Relationships - Time Management - Stress Management
Chapter 4 – Load Availability - Freight Volume - Equipment - Owner-Operator Specifics - Hours of Service
Chapter 5 – Finding the Right Loads - Freight Rates - Round-trip Concept - Load Resources - Researching Loads
