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Onboarding Matters: How Successful Companies Transform New Customers Into Loyal Champions
$ 46
Onboarding Matters: How Successful Companies Transform New Customers Into Loyal Champions

UX for Business: How to Design Valuable Digital Companies
$ 255
UX for Business: How to Design Valuable Digital Companies

Social Preferences: An Introduction to Behavioural Economics and Experimental Research
$ 515
Social Preferences: An Introduction to Behavioural Economics and Experimental Research

Think Big: Take Small Steps and Build the Future You Want
$ 93
Think Big: Take Small Steps and Build the Future You Want

Thanks for Coming in Today: Creating a Culture Where Employees Thrive & Customer Service is Alive
$ 32
Thanks for Coming in Today: Creating a Culture Where Employees Thrive & Customer Service is Alive

Hug Your Haters: How to Embrace Complaints and Keep Your Customers
$ 45
Hug Your Haters: How to Embrace Complaints and Keep Your Customers

Be Amazing or Go Home: Seven Customer Service Habits that Create Confidence with Everyone
$ 21
Be Amazing or Go Home: Seven Customer Service Habits that Create Confidence with Everyone

Marketing 6.0: The Future Is Immersive
$ 162
Marketing 6.0: The Future Is Immersive

Naked Consumer: How Our Private Lives Become Public Commodities
$ 71
Naked Consumer: How Our Private Lives Become Public Commodities

The Choice Factory: 25 behavioural biases that influence what we buy
$ 86
The Choice Factory: 25 behavioural biases that influence what we buy

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